Your Visit

We are sorry that you are visiting us because your pet is unwell or injured, but rest assured we will work tirelessly to give you and your beloved animal family member the very best care and support at this difficult time.

You are here because you are in need of our guidance and medical expertise, and to invite us to join you on the journey to find the best path forward for your animal friend.

Fitzpatrick Referrals is proud to be the home of some of the finest specialists in the country in the field of orthopaedics, neurology, soft tissue, oncology and interventional radiology. But so much more than this – our clinicians care passionately for animals. Their hearts are bigger than their heads – a key trait in all Fitzpatrick Referrals staff.

To help get a feel for what your visit could look like, here is an outline of the journey:

The referral

Your vet has sent us a referral for the diagnosis and treatment of your pet’s illness by one of our clinicians. Our specialist clinicians have excellent and broad knowledge of all conditions, but in addition to this they have superb specialist knowledge on complex and unusual cases, and you will be referred to the specialist who is most suited to the issues you are dealing with.

We are proud that we have an excellent relationship with our referring vets and work closely with them throughout the treatment of your animal friend. We start the journey together and we will always work as one. To read more about referrals, visit our how do I refer? section.

Arrival

Reception at Fitzpatrick Referrals Oncology & Soft Tissue

When you arrive, you will be met by one of our friendly and reassuring receptionists who will make you feel welcome, and help put you at ease. You will be shown to our open and comfortable reception area to await your consult, and shown where to find refreshments for both you and your animal friend.

Consult

At your appointment time, you will be met by your clinician, who will do an extensive examination and explain with you in an open discussion their recommendations, and together you will work out your desired course of action.

Admission

If the problem needs further investigation and you are in agreement that it is the best course of action, they will be admitted to the hospital and prepared in our state of the art prep area. While it is always a hub of activity – it is calm and spacious. At this point a dedicated prep nurse will be allocated to your friend to hold their paw and remain with them as a constant while they travel through the next stages.

Imaging

Most of the patients we admit to the hospital require some sort of imaging procedure, be it radiography or Advanced Diagnostic Imaging e.g. MRI or CT. We believe that our imaging modalities enable more accurate and timely diagnosis of both routine and potentially life threatening conditions. By providing this easily accessible and advanced facility, our patients can be treated much more quickly.

Theatre

We have three theatre suites fully equipped with state of the art equipment and patient monitoring facilities. We have state of the art arthroscopy equipment that allows us to look directly inside your pet’s joints and treat problems in a minimally invasive fashion which massively decreases recovery time.

Find out more about Fitzpatrick Referrals arthroscopy facilties

Wards

The wards are where the patients are given their own dedicated healing space during their stay, and we have a team of ward nurses and auxiliaries whose sole purpose is to ensure all aspects of in patient care is met.

We are committed to delivering the highest level of care available anywhere in the world and you can feel assured that your pet will receive as much care, attention, love and cuddles as it would at home.

Our wards have a no-bars policy in our wards and our glass door kennels have electronic monitoring systems, audio and TV to ensure pets feel happy, relaxed and at home.

The wards offer the best facility imaginable for the care, recuperation and home from home feeling for pets staying with us.

Find out more about the duties of our ward nurses and auxiliaries on our patient care team page.

Kennel Comp 1b E direct positive

Patient care

We are fortunate to be based in one of the most beautiful parts of the English countryside and have a large field where patients can be taken for a walk or if unable, carried outside to sit in the sunshine and get some fresh air. The healing environment of every patient is taken into great consideration and adapted based on his or hers unique and special needs.

Ward Auxillaries exercising inpatients

Ward auxiliaries exercising inpatients

 

Rehabilitation

We believe that good rehabilitation is an integral part of the success of surgical intervention, promoting increased mobility, reducing pain, inflammation and recovery time. We have a state of the art Rehabilitation Service that offers the most advanced physiotherapy and hydrotherapy facilities for small animal rehabilitation in the UK.

Local places to eat and stay

If you need to book a place to stay whilst your pet is with us, or are looking for places to eat locally, please see our recommendations .

If you have any questions about your visit, please see our FAQs section.

Fitzpatrick Referrals