Fitzpatrick Referrals is looking for new receptionists to expand our well-established team and provide the personal touch and high standards of care to our clients, their families, vets and colleagues at our busy specialist veterinary orthopaedics, neurology and dental hospital near Godalming in Surrey.
The right candidate will be excellent communicator, proactive and resourceful with the ability to deal with a busy and demanding reception desk. We are looking for someone who is efficient, confident and empathetic.
The role includes but is not limited to meeting and greeting patients and their families, answering a high volume of telephone calls, managing busy appointment diaries, booking appointments, liaising with referring vets and other referral centres, dealing with email enquiries, cash handling, and updating and maintaining client records and providing support to the triage department.
We have two roles available and there is some flexibility in the number of hours available to candidates which will be discussed at the interview.
Applicants must however be able to work shifts 12.30pm – 8.30pm and occasional weekends, which would consist of Saturdays 8.30 – 4.30pm and Sundays 10am – 4.30pm.
Read the full job description.
Fitzpatrick Referrals provides a competitive salary, workplace pension, life assurance, company sick pay, free onsite parking, and access to an employee assistance programme.
Early applications are encouraged and we reserve the right to close for applications before the closing date.
Date posted: 14 August 2025
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