PET OWNERS

How to make a referral

If you and your primary care vet feel that your animal friend has a condition which is beyond the scope or expertise of what can reasonably be achieved in general practice, then a referral to a specialist is appropriate.

A referral can only be made by your primary care vet, who will provide us with all the medical information we require in order to treat your pet and discuss the possible solutions with you when an appointment has been made.

Animals and their guardians deserve all the options, all the time; they deserve choice, hope and compassion as much as veterinary expertise. We help families from all over the UK, Europe and further afield to understand their role in choosing the right treatment for their animal companions.

ENVIRONMENT OF HEALING

Why Fitzpatrick Referrals?

We provide referral-level care in orthopaedics, neurology and rehabilitation 24 hours a day, 365 days a year, and we make these five promises to each and every patient and their families

Ensuring quality of life

Ensuring quality of life

Every animal will be treated with the same love and respect as if it were our own family member. Whether visiting us with a common condition or needing an innovative solution to something more challenging, Fitzpatrick Referrals will provide every animal with tailored treatment and care and a warm welcome to our Fitzpatrick family.

Ensuring quality of life

Every animal will be treated with the same love and respect as if it were our own family member. Whether visiting us with a common condition or needing an innovative solution to something more challenging, Fitzpatrick Referrals will provide every animal with tailored treatment and care and a warm welcome to our Fitzpatrick family.

Respect the needs of our client

Respect the needs of our client

We promise to respect the emotional needs and financial constraints of our clients and support them in their time of making and coping with difficult decisions, whilst providing them with the fullest possible information to make informed choices.

Respect the needs of our client

We promise to respect the emotional needs and financial constraints of our clients and support them in their time of making and coping with difficult decisions, whilst providing them with the fullest possible information to make informed choices.

Communication

Sarah Girling in consult

Communication

Respect, integrity and good communication drive everything we do. From first referral by your local vet through initial contact with our reception staff and nurses, throughout the treatment and beyond, we keep you and your vet in touch with your animal companion’s progress, your choices, and what the animal might need after their time with us.

Sarah Girling in consult

Communication

Respect, integrity and good communication drive everything we do. From first referral by your local vet through initial contact with our reception staff and nurses, throughout the treatment and beyond, we keep you and your vet in touch with your animal companion’s progress, your choices, and what the animal might need after their time with us.

Collaboration with our professional colleagues

Anaesthetist Ilaria Pettrucione and RVN with dog on trolley

Collaboration with our professional colleagues

We are deeply committed to the future of veterinary practice. We are fortunate that our team, our equipment and our experience place us at its forefront. We have a responsibility to share our expertise with the next generation of vets, nurses and veterinary staff. Continuous professional development of our own staff is crucial – but so is the development of all those working in the sector, whether in training, new to practice or more experienced.

Anaesthetist Ilaria Pettrucione and RVN with dog on trolley

Collaboration with our professional colleagues

We are deeply committed to the future of veterinary practice. We are fortunate that our team, our equipment and our experience place us at its forefront. We have a responsibility to share our expertise with the next generation of vets, nurses and veterinary staff. Continuous professional development of our own staff is crucial – but so is the development of all those working in the sector, whether in training, new to practice or more experienced.

Patient care

Staff at Fitzpatrick Referrals caring for patients

Patient care

We promise to deliver with compassion and integrity the very best and most appropriate treatment for every animal entrusted to our care. Every animal friend deserves the best chance we can give them of a pain-free quality of life, but we will never advise treatment just because it is possible – only if it is right for them at that moment in time.

Staff at Fitzpatrick Referrals caring for patients

Patient care

We promise to deliver with compassion and integrity the very best and most appropriate treatment for every animal entrusted to our care. Every animal friend deserves the best chance we can give them of a pain-free quality of life, but we will never advise treatment just because it is possible – only if it is right for them at that moment in time.

Cat sitting in vets consult room

We are so grateful to you all for your surgical magic and care for Doug. He is now fully into trotting despite the 8 titanium pins in his back!

Nicole

fitzpatrick referrals client

QUESTIONS

FAQs

Here is a list of the common questions we receive at Fitzpatrick Referrals – if your question is not answered here, please contact us with your query and we will be happy to help!

What is a referral?

If you and your regular primary care vet feel that your animal friend has a condition which is beyond the scope or expertise of what can reasonably be achieved in general practice, then a referral to a specialist is appropriate.

A referral can only be made by your primary care vet, who will provide us with all the medical information we require in order to treat your pet and discuss the possible solutions with you when an appointment has been made

Can I contact Fitzpatrick Referrals directly to treat my pet?

No, referrals can only be arranged through your veterinary surgeon and we are unable to accept a referral directly from members of the public or to give advice to pet owners on cases that have not been referred to us for review or treatment.